Made for you!
THREE OPTIONS FOR A CUSTOM DIDGERIDOO:
“Heartland Custom didgeridoo” & “Heart of the Land Custom didgeridoo”
Individual, with a friend, part of a group or school making your own didgeridoo.
Come into the outback with us and make your own didgeridoo in the process.
WHAT MAKES A CUSTOM DIDGERIDOO SUCH A SPECIAL & PRODUCTIVE RESULT
At Heartland the custom making process is the most enjoyable aspect of didg making, and from experience it is a equally enjoyable and rewarding process for the client , for it brings together the nature of all didgeridoos being individual and all people being individual, and makes possible the best results because of the backing of decades of making, playing and teaching experience. It has at the core, a kinship on the journey so to speak.
A custom order strengthens the relationship between the buyer and the didgeridoo and the land where it is from, by being connected to the process of its creation, as well as enriching the relationship between the buyer and the maker, which bodes well in many ways. There is so much more information shared between the buyer and the maker in the process, ensuring the right result and the best didgeridoo. How else can I put what is often an amazing process.
Some of the best didgs don’t make it onto the web. The demand for quality instruments has many orders being fulfilled from buyers descriptions and desires, So if you have a clear idea of what you want, or would like help refining that, and are up for the journey, we are ready to support your didgeridoo project. Our didgeridoos for sale on this site may help you find your didg, but if its not there, there’s a chance we are just about to finish it or we’ve got just the log to make it from.
A Custom order will generally take 1-4 month’s from order, but it can take longer. Sometimes a totally open time frame is needed. Depends on what your after.
We ask for a deposit up front providing you with a guarantee that we will return all funds if it’s not what your after. So effectively if its not what your after I will cover freighting it home. Or we will have it replaced with another that is what your after. Heartland guarantees your 100% satisfaction.
CUSTOM DIDGERIDOO CONSIDERATIONS
Please ask and to help us find what you’re after, we can send you a Questionnaire. In it will be all the important considerations to help you refine what you are seeking. The more detail you provide, the easier it is for us to find and make your special new didgeridoo. It may take you some time to fill out, so can I suggest making a special time to do so and if the purchasing of your didgeridoo holds special meaning for you, perhaps also take time in nature or somewhere special to allow the truth of what you seek to come through. I welcome hearing of the deeper meaning if there is one.
The more details you provide the better. Also let us know what factors are “have to’s and what factors are “preferences” and what factors are “flexible”. Keep in mind though, that if your list equates to it being quite a process to find and or make the exact one, this can affect the timing and price. I find the most successful custom order processes are those where the buyer is clear about their needs whilst being open to what else presents itself. This is the dance of didg. That said, exacting requirements can equally be successful when we together get the right approach to achieving them.
PRICING
The price of a Custom didgeridoo is finalised once the didg is complete and it may or may not be the same as an estimate if provided. It generally is, but sometimes in the final stages a lot more work is put into the making or painting or it ends up far surpassing the quality imagined. Of course if we are working to your needs on a desired budget we will offer a couple or a number of options to ensure we have what you want. If the scope of what your wanting includes many aspects or is along the lines of “the sound must be the best you’ve ever heard” (Taken from a current custom order), then of course we need some flexibility on price. We fairly price it within the range of Heartland quality and pricings. The same applies for any Collectors Didgeridoo. Whilst structuring our pricing to reflect the quality and energy put in, we do keep prices fair and reasonable.
THE CUSTOM DIDGERIDOO ORDER PROCESS
- Call, email or visit, letting us know of your interest in a custom Heartland Didgeridoo, the elements you are seeking and effectively why you’d like a custom didgeridoo from us. If there’s an alignment to explore further, the questionnaire will be emailed. If you’d prefer to do it just via yarning that’s fine too.
- Once the questionnaire has been returned, we will respond and accept the order, detailing the elements and provide any other feedback relevant.
- Once we agree on the detail. I provide this commitment in a doc form.
- You send through deposit, we send you back a receipt and we are underway.
VERIFYING YOUR DIDGERIDOO ONCE COMPLETE
Once complete we can email photos and or be in touch by phone or message. Sometimes final options are provided to select from. Some clients prefer to be surprised, knowing it comes with a 100% Satisfaction Guarantee. Being we go all the way in making sure that we’re sending the right didgeridoo, it’s to date always been a success.
FREIGHTING
THE SERVICE
Our freighting service is a fully insured and trackable to your door. There are standard and express options.
DELIVERY TIMING
It generally arrives within 1-2 weeks from pick up, unless there are certain circumstances known or beyond our control.
RISK OF DAMAGE OR LOSS
Is negligible. All didgeridoo orders have always arrived, and in 33 years we’ve only had one claim against damage. Didgeridoos are naturally very strong by their shape, and the ends we wrap especially well for peace of mind.
DUTIES, TAXES, CUSTOMS
Didgeridoos have been shipped worldwide for a long time so it should be easy for you to find out in your country how they are handled. Any duty or taxes, relevant to your country, are for you to handle and be responsible for. We have had no experience of a didgeridoo needing to be fumigated or quarantined. Being we live in a world where buying, selling and sending worldwide is the norm, the process is pretty simple.
ANOTHER OPTION – THE ULTIMATE DIDGERIDOO
There is a new extended ‘Heart of the land Custom Didgeridoo’ service, that involves greater client involvement pre finding the didgeridoo. It is a 6-24 month process to fruition. It is a step up as to commitment, involvement together, cost and the service that comes with the didgeridoo. Your didgeridoo will come, with a full story,vids and pictures of its journey from bush to completion. The pre finding it dreaming it up, and how we share or document this, or potentially do together, is what makes it next level special. Enquire if you are ready and willing to go on this heart of the land journey, that will give you that next level of connection with your didg.
What sort of a didg is calling you?
Thanks for taking the time to get to know how Heartland may help you. Experience tells me the right didg always show itself . Happy days & didgin to come!!!
Customer Stories
JARROD BREMMER
I was sitting over looking Uluru and placed my order on my very first custom didg. The amazing journey that has unfolded since that day between me and Tynon has been one of pure magic. After sharing my intention for this beautiful healing didg, Tynon helped me to understand what was involved in making a great didg, by taking me through the process in great depth, to finally over a few calls come up with my custom design. I am so grateful that I have received my didg which flys the wedgetail eagle totem. The art is mind blowing and so powerful. Thank you brother.
DAVID SWIFT
Years in the making by Tynon . It’s a beast! David Swift ( Bunjulung mob, by memory. Will check)
ASTRONAUT DON PETTIT
Astronaut Don Pettit in this picture is in Antarctica playing a didgeridoo he made out of ice with butter as a mouthpiece. Don has bought two custom Heartland didgeridoos and one that he took into space and it stayed on the ISS Space Station for several years, travelling at 17,000 mph and circling the Earth every 1.5 hours. The didge was especially made by Tynon with a three piece dismantle able design, to fit in the 17″space shuttle compartments, with the lower portion depicting the Earth, the middle section the Space Ship, and the upper piece the Stars & Space. Astronaut Pettit was the first man to play a didgeridoo in space. Unfortunately while on mission, the Space Shuttle Columbia disintegrated on re-entry and the Shuttles were grounded, leaving Pettit & two others on the Space Station having to return to Earth using the cramped Soyuz Capsule (‘The Russian Sardine Can’) and there was no room for didgeridoos. So the didge stayed on the Space Station, going around the Earth for several years until it was returned to Astronaut Pettit once Shuttle flights were re-established. This Custom Heartland didgeridoo is the most travelled didgeridoo in the World.
GORDON ROBERTS
Gordon in this pic, has his walking stick didg, his 2nd Heartland custom didgeridoo. It has a rubber stopper covering the base and can be played from both ends. Thin enough to act as his staff in the bush and stopper off, it’s a didgeridoo.